Job Summary

The servicing and maintenance of Water Purifiers and other Eureka Forbes Products

Job Details

Location

Aundh, Pune (100 Openings)

Shift Timings

9:30 am - 5:30 pm (day shift) | for Male Candidates only

Weekly Working Days

6 Days

Note:Rotational Week Off

Salary & Compensation

Salary Offered

₹10,506 (monthly)

Incentives

• PF & ESIC
•  
• Incentives

Reimbursements

Not Specified

Incentives Structure

As Per Company

Job Role

The candidate will be working on-field and he will be responsible for:

• The servicing and maintenance of Water Purifiers and other Eureka Forbes Products

• He will be required to travel within a radius of 2-3 km and will be required to go to houses for servicing

• The shift timing will be 9:30 am - 5:30 pm but will fluctuate as per the time slot given by the customers

• The candidate should be jolly, approachable, and ready to travel on foot/bike.  

Candidates will be provided with a safety kit that will have face masks, gloves, etc. by the company free of cost.

Client Product: Water Purifier

• The candidate will have to service purifiers

• He will have to carry a tool kit as well as spare parts

• He will have to make calls to the customers for availability

• He will have to be dressed properly and should be well behaved

Mandates

• Minimum Educational Qualification:

  • 12th Pass 

  • Diploma in Electrical/Electronics/Plumbing Technician Prefer

• Age Criteria: Max age is 35 years old

• Gender: Male Only

• Salary Offered: Rs 10,506 in hand along with PF/ESIC

• Incentives based on performance

• Mobile Allowance is provided

• Working Days: Sat/Sun will not be off. Rotational Off

• Minimum Experience: Fresher Allowed

• If the candidate is experienced, experience in home appliance servicing like AC/Washing machine servicing is preferable

• Candidates from Kent RO are not Preferred

• Language Preferred:

  • Mandatory: Hindi and Basic English

  • Marathi is preferable

• Mandatory Documents: 

  • Aadhar Card

  • Pan Card

  • Bank Proof

  • Photo

  • Prev Company OL & Salary Slips(if the candidate is experienced)

• Mandatory Possessions: 

  • Smartphone Mandatory 

  • The bike is Compulsory (No Petrol allowance Provided)

• •  

    • Maintaining 6 Calls / Visits Per Day Productivity

    • 85% Attendance to be maintained per month 

    • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

    • Documentation of all activities on the field as per the company process 

    • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

    • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

    • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

    • Update customer feedback in the mobile app. or in SRAF / History card as the case applicable 

    • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

    • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

    • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

    • Drop door lock card  at the door in case if the customer is not at home during any visit 

Role : Technician Job

Industry : Consumer Goods

Functional Area : Customer Service

Qualification :

Notice : 15days

Number Of Position : 100

Age Criteria : 19 - 32

Interview Type : Walk-in

Job Closed Or Expire : 2022-11-30

Required Skills