Dear Aspirants,

Greetings of the day!!!!

Hiring - Senior Technical Content Writer - Remote
Location : 100% Remote, Work from anywhere, India

We are looking for a prolific and talented Senior Technical Content Creator/Writer to contribute to
our vision of delivering the best information experience with great content. Your role will involve
understanding the details of and around the product and articulate them in clear, concise and
illustrated manner. This role requires a high level of creativity and attention to detail. You must be
able to distil complex information into clear, concise text.
You must have a sound experience with Enterprise SaaS products & knack and love for writing,
a comprehensive understanding of the technical products, and experience in blogging
to achieve business goals.
 
Responsibilities:
 Collaborate with developers, designers, product managers, marketers, subject matter
experts and other influencers to obtain an in-depth understanding of the product and the
documentation requirements
 Determine the needs of end users of technical documentation and work closely with
technology and business team to make products easier to use. This involves Feature
Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides,
Training Manuals, Release Notes and other documentation
 Design infographics, develop feature walkthrough videos and other engaging content to
impart product knowledge to various stakeholders
 Audit and update the content regularly to ensure relevance with incremental product
feature releases, customer use cases, support issues and other internal developments
 Execute the Content Calendar by building and delivering on the roadmap set by the
management
 Work closely with the creative teams to represent the content in the most suitable visual
format
 Suggest ways to further improve the quality of the documentation
 
Requirements:
 Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or
Communication
 8 to 10 years of experience in technical content writing with minimum 4 years of
experience in SaaS products
 Exceptional technical writing and editing skills, as well as the ability to adopt the style,
tone, and voice of our business' various types of content
 Demonstrable active presence in online communities such as blogs, discussion forums,
LinkedIn articles, Tweets, Quora answers
 Ability to quickly grasp complex technical concepts and make them easily
understandable to users in the form of  text, images, videos, infographics
 Ability to identify issues, challenges, and gaps associated with the content
 Ability to understand briefs and translate briefs into high-quality product collaterals
 Passion for technology, communication and strong understanding of the industry and
organization’s mission
 Basic understanding of web technologies and programming languages to publish viral
tech blogs
 Excellent command over written and verbal communication
 Good leadership and team handling experience.
 Adept at Multitasking, creative thinking and working independently

Role : Senior Technical Content Writer - Remote

Industry : Information Technology/IT

Functional Area : Software

Qualification : Graduate

Notice : Max 30 Days

Number Of Position : 5

Age Criteria : 25 - 40

Interview Type : Virtual

Job Closed Or Expire : 2023-05-30

Required Skills